... All ADM and ACM requests should be raised via link. When penalty charge is clearly mentioned, we issue ADMs based on the amount. June 17th 2011 Dear Trade Partners, IATA BSP has introduced a new feature on BSP link known as ADM/ACM request. All fares, fare rules and booking rules are subject to audit. Service charge of 15 EUR will be also applied for ACMs for which Turkish Airlines is not operationally responsible. By default, it will have the No value. Daily download of ADMs/ACMs issued on-line: To download on a daily basis a file including all the ADM/ACM issued on-line via BSPlink. Miscellaneous 3.1 If the ADM is fault due to the malfunction of GDS, the agent shall pay ADM and contact GDS by its own in order to settle the issue. Agency Debit Memo (ADM) / Agency Credit Memo (ACM) policy of All Nippon Airways. ADMs/ACMs matching global standard administrative ADM/ACM forms are used. Providers create ADMs in case of discrepancies in sales results on ATSS electronic documents provided by TCH and provider's sales data. Audit. We may change ADM policy without any … absent of ADM/ACM, issued by the Carrier within 30 days after the reporting period. In particular subject to audit are: Fare & Exchange . Singapore Airlines UK ADM POLICY Singapore Airlines (SIA) hereby publishes its policy on Agency Debit Memos (ADMs) to make clear the circumstances under which ADMs will be issued and guidelines that SIA applies. ADMs/ACMs matching global standard administrative ADM/ACM forms are used. The Agency and TCH may create a request for adjustment when errors are found in issued traffic documents or in the operation of automated systems of TCH, CRS ( C omputer Reservations System) . ADM Reasons. Based on IATA Resolution 850m, we may issue Agency Debit Memo or invoices on following cases. Turkish Airlines booking rules for agecies. Agency Debit Memo (ADM) and Agency Credit Memo (ACM) are accounting documents used by Airlines to make adjustments to any payment irregularities in the issuance of tickets and other related documents. In case of unjustified ADMs been issued by the airline or when an ADM requires corrections in favor of the agent, an ACM can be issued to that agent covering the amount due. In this case, service charge will be deducted from the ACM amount. With effect from 1st June’2011, all travel agencies can use this function to request an ADM or ACM from American Airlines through the BSP link. ADMs/ACMs are issued by Airlines in BSPlink. If the sales offices request an ADM, then there will be no service charge. As related to claims handling, "My Account" allows to: … Airlines create ADMs based on published carrier's ADM policy, and in the absence thereof, based on a Standard ADM policy. 3.2 In case of ticket return the earlier received commission sum shall be paid back to the airline. 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